For UK service trades

On the tools?
Vasilo’s got the phone.

Vasilo will reply to your enquiries and answer your calls when you can’t, ask your questions and help book the job in. You just turn up and do the work.

Coming soon

Your calls and enquiries, picked up and passed on to you. Coming soon.

Who it’s for

For UK service trades.

Plumbers, electricians, heating engineers, locksmiths, cleaners and more.

  • Plumbers
  • Electricians
  • Heating engineers
  • Locksmiths
  • Cleaners
  • And more
The problem

The job you lose is the call you couldn’t take.

10:14Under a sink in Croydon. Phone rings in the van.
10:15Voicemail. The caller doesn’t leave one.
10:22They ring the next firm on the list, who picks up.
17:40You call back. “Sorted now, thanks.”

An illustrative day, not a statistic. If it sounds familiar, Vasilo is for you.

Receptionist

Here’s a call it took while the electrician was up a ladder.

It will tell callers it’s an automated assistant, ask your questions and help book the job. You get the summary.

☎ Missed call caught · 08:47Example transcript

VasiloHi, you've reached Bright Spark Electrical. I'm an automated assistant answering for Bright Spark Electrical. I can take your details or help book you in. This call may be recorded and transcribed so Bright Spark Electrical can follow up. How can I help?

CallerHalf my sockets have gone off and the trip switch won’t reset.

VasiloSorry to hear that. Is anything burning or sparking, or is it safe for now?

CallerNo, it’s safe, just annoying.

VasiloThanks. What’s your postcode?

CallerCR0 2AB.

VasiloWe cover Croydon. I can book a visit tomorrow 8–10am or Thursday 12–2pm. I can’t give a price over the phone. The electrician will agree one with you before any work starts. Which slot suits?

CallerTomorrow morning.

VasiloBooked. You’ll get a text confirming the details.

Vasilo · now
New job booked

Mark T., CR0 2AB · Electrical fault: sockets off, RCD won’t reset. Safe, not urgent.
Visit: Tue 8–10am. No price quoted.

What you get on your phone afterwards (example).

Follow-up

Quotes don’t go cold while you’re busy.

If a customer goes quiet, Vasilo will follow up for you, politely and on a schedule you’ll set. It will stop the moment they reply or you take over.

Day 1“Hi Sarah, just checking you got the quote for the deep clean. Any questions?”
Day 3“Still happy to help. We have slots next week if that suits.”
Day 7“Last check-in from us. Reply any time if you want to go ahead.”

Example sequence. You’ll be able to pause or edit it.

Features

A front desk for your business, without the front desk.

Practical tools for plumbers, electricians, heating engineers, locksmiths, cleaners and more.

Replies to enquiries, even mid‑job

Planned: website enquiries, texts and emails will get a quick, helpful reply while you’re still on the job.

Picks up when you’re on a job

Planned: picks up calls you miss, tells callers it’s an automated assistant and takes their details.

Weeds out the tyre-kickers

Planned: checks postcode, job type and urgency before anything is booked.

Helps book the job in

Planned: Vasilo will offer times that suit you and book the visit, so you’re not stuck playing phone tag.

Chases quotes so you don’t have to

Planned: polite follow-ups on a schedule you choose (for example day 1, 3 and 7), which stop as soon as the customer replies.

Your day’s jobs, in one message

Planned: one clear text each evening with who called, what was booked and what needs you.

Coming soon.

Your calls and enquiries, picked up and passed on to you. Coming soon. For plumbers, electricians, heating engineers, locksmiths, cleaners and more.